NoCode Agents
By César Murga · Facts verified 26 October 2026 · Prices checked against vendor pages
Botpress: AI-native customer support platform with conversation-based pricing and AI usage included.
Botpress is an AI-native customer support platform whose agents take real actions — refunds, account updates and multi-step workflows. It prices by conversation rather than seat or resolution: Plus costs $150/month with 250 conversations and $25 of AI usage included, and Team costs $750/month with 1,500 conversations and $150 of AI usage. A free plan and a managed, built-for-you option are also available.
What is Botpress?
Botpress pitches itself as ‘an AI agent company that built a helpdesk’. Plans are priced by conversation rather than seats, AI usage is included in paid plans, and the pricing page covers Botpress Desk, Studio and ADK. A conversation counts when an end user sends at least two messages in a billing month; for voice, three minutes counts as one conversation.
How much does Botpress cost?
Here are Botpress’s plans as published on its pricing page on 26 October 2026.
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Hard-capped storage, no add-ons. |
| Plus | $150/mo | 250 conversations/mo, $25 AI usage, 3 seats, WhatsApp, white-label webchat; extra packs $65 per 100 conversations. |
| Team | $750/mo | 1,500 conversations/mo, $150 AI usage, unlimited seats, teams, routing, RBAC; extra packs $50 per 100. |
| Enterprise / Managed | Custom | Custom volume; agents built and maintained by Botpress experts. |
What are Botpress’s key facts?
- Paid plans list auto-recharge on overage, so agents keep running when you exceed your conversation quota.
- A conversation that spans two calendar months counts in both months.
- Botpress’s pricing headline: ‘Priced for the work it does, not the seats it fills.’
Who is Botpress best for — and who should skip it?
Good fit
- Customer support teams
- Agencies building chat agents for clients (white-label webchat on Plus)
- Teams that want predictable per-conversation cost
Look elsewhere if you need
- Internal back-office automation
- Very low budgets once past the free tier
Our verdict on Botpress
Botpress is the clearest pick when the agent’s job is answering and resolving customer conversations, with an honest, predictable pricing model.
Hands-on note: this profile is built from Botpress’s own published pages. Our hands-on test notes will be added here after testing.
Where does Botpress appear in our guides?
- Best AI customer support agent builders (2026)
- Best AI Voice Agent Platforms for Small Businesses
- Best Free AI Agent Builders
- Best no-code AI agent builders
- Best no-code AI agent builders for agencies
- Best no-code AI agent builders for small businesses
- Botpress vs Voiceflow: Which AI Agent Builder Wins in 2026?
- Intercom Fin vs Botpress: Which AI Support Agent Fits Your Team?
Categories: Customer support agents, Voice & phone agents