By César Murga · Facts verified 26 October 2026 · Prices checked against vendor pages
Retell AI: AI voice agents for phone calls, built on a drag-and-drop canvas.
Retell AI is a platform for building and running AI phone agents, designed on a drag-and-drop canvas where you can add functions, integrations, call transfers, DTMF, SMS and custom logic. Pay-as-you-go voice agents cost roughly $0.07–$0.31 per minute depending on the model and voice you choose, with $10 in free credits and 20 free concurrent calls to start.
What is Retell AI?
Retell positions itself as an ‘AI call center’: inbound and outbound calls, scheduling and support. Its pricing page itemizes Retell voice infrastructure at $0.055 per minute, plus the voice and LLM you choose. You can monitor calls live and take over when a human is needed.
How much does Retell AI cost?
Here are Retell AI’s plans as published on its pricing page on 26 October 2026.
| Plan | Price | What you get |
|---|---|---|
| Pay as you go | $0.07–$0.31/min | $10 free credits; 20 free concurrent calls; voice infra $0.055/min + voice/LLM choice. |
| Enterprise | Custom | Volume pricing. |
What are Retell AI’s key facts?
- Drag-and-drop conversation canvas.
- Retell voice infrastructure listed at $0.055/min.
- Starts at $0 with no annual contract.
Who is Retell AI best for — and who should skip it?
Good fit
- SMBs automating phone calls (booking, intake, support)
- Agencies selling AI receptionists
Look elsewhere if you need
- Chat-only support (consider Botpress)
Our verdict on Retell AI
Retell is the most approachable voice-agent builder for non-developers; Vapi offers more low-level control.
Hands-on note: this profile is built from Retell AI’s own published pages. Our hands-on test notes will be added here after testing.
Where does Retell AI appear in our guides?
- Best AI customer support agent builders (2026)
- Best AI Voice Agent Platforms for Small Businesses
- Best no-code AI agent builders for agencies
- Best no-code AI agent builders for small businesses
- Retell AI vs Bland AI: Which Voice Agent Platform Fits You?
- Vapi vs Retell AI: which voice agent platform should you choose?
Categories: Customer support agents, Voice & phone agents
